Terms of service

Any person or entity (“user”), registered to use or access the site at www.chrismoyles.shop (“site”) or any information contained in the site, agrees to and is
bound by the following terms and conditions of this registered user agreement (“agreement”).
Contracting parties. When you register with the Site, you are contracting with Verona Creative Ltd, a
company registered in Leeds, UK with its registered office. Verona Creative Ltd is referred to in
these terms and conditions as “we”, “us”, “our” or “Verona Creative Ltd”. Please note that age restrictions may
apply to certain Campaigns in some cases.
Under 18s. Verona Creative Ltd is not directed at or to children, and Verona Creative Ltd expects that any and all use of the
Site by children will be done only with the guidance, supervision and consent of the child’s parent,
guardian and/or authorised school official. Parents, guardians and/or officials must ensure such
minors use the Service only if they can understand their rights and responsibilities as stated in this
Agreement and our Privacy Policy.
Your Personal Information. You agree to provide only true, accurate and complete information to
us and/or the Site. You agree with and to all provisions of our Privacy Policy, including without
limitation the use and treatment of your personal information in accordance with such Privacy Policy.
Site Content. This Site is intended only for the purposes specified on the Site, and use of the Site
and/or all content contained within the Site (“Content”) is entirely at your own risk. Please note,
whilst we endeavour to provide accurate and up-to-date information, the Content may not be wholly
accurate or up-to-date and is subject to change, sometimes at short notice. All Content is provided
without any representations or warranties of any kind (implied or express) to the fullest extent
permitted by applicable law. Please note that Verona Creative Ltd does not represent or warrant that the Site or
the Content will be accurate, up-to-date, complete or free of defects, including without limitation
viruses or other harmful elements. Certain Content may become temporarily unavailable due to
outages or other problems.
Ownership of Content. Verona Creative Ltd, unless otherwise stated herein, owns or controls all relevant
intellectual property rights in the Site and the Content. You may not publish, distribute, extract,
re-utilise, or reproduce any part of the Site or Content in any form (including storing it in any
medium) other than as expressly allowed herein or as permitted on the Site or under applicable law.
The Site and the Content are for your personal, non-commercial use only, and are not for
re-distribution, transfer, assignment or sublicense or for any commercial or partly-commercial re-sale
or other use.
Objectionable Material. If you encounter or become aware of any objectionable or infringing or
unlawful content posted anywhere on the Site, please immediately report such material (and the
specific page on which it is found) to chrismoyleshop@applausestore.com
Your Use of the Site and the Content. You agree to not use the Site or any of the Content for any
reason other than as authorised by Verona Creative Ltd solely via the normal functionality of the Site.
Submitting Material. If you upload any material to the Site (including, without limitation, written
material comments) you hereby grant to us a worldwide, non-exclusive licence to use that material in
any media and, specifically, to make that material available via the Site and other third-party
platforms, media channels and/or distribution or performance methods. You further agree to waive
your moral rights for the purposes of this licence. We reserve the right to cut, edit, crop or arrange
your material as necessary for purposes related to the Site, and to remove the material at any time.
Prices and Payment. Minimum prices (and any delivery costs) are as set out on the relevant pages
of the Site (except in cases of obvious error). Such amounts are subject to change at any time. We
may change the minimum prices for products at any time by posting new minimum prices on the
Site. You are responsible for payment of sales tax and any other applicable import duties and taxes
that may be levied once the products reach your country. Whilst we use our best efforts to ensure
that all prices on the Site are accurate, errors do sometimes occur. We will normally verify the
applicable price in each instance as part of the order
Confirmation. If a pricing error is found in your order, we will contact you as soon as possible and
offer you the option of reconfirming your order at the correct price or cancelling your order. If you
choose to cancel your order for this reason, we will refund or re-credit you for any sum that has been
paid by you or debited from your debit/credit card for the products. If we are unable to contact you,
we will treat the order as cancelled.
Credit Cards. Payment for all products may be by credit or debit card. We accept payment with
Visa, Visa Debit, Mastercard, Maestro, Discover and American Express. All credit/debit
cardholders are subject to validation checks and authorisation by the card issuer. If your card issuer
refuses to authorise payment, your order will be cancelled and we will not be liable for any delay or
non-delivery. We are not obliged to inform you of the reason for the refusal. We are not responsible
for your card issuer or bank charging you as a result of us processing of your credit/debit card
payment in accordance with your order. By using your credit or debit card, you confirm that the card
is yours and that there are sufficient funds or credit available to cover the charges.
Acceptance. By placing an order through the Site, you warrant that you are legally capable of
entering into binding contracts and that you agree to be bound by this Agreement. To place an order,
you will be required to provide complete and accurate personal details on the order form. This will
include some or all of the following: first name, surname, email address, telephone number, invoicing
and delivery address. After placing an order, you may receive an e-mail from us acknowledging
receipt of your order. Please note that this email is an acknowledgement and does not mean that
your order has been accepted. Your order constitutes an offer to buy a product on these terms and
conditions. All orders are subject to acceptance by us and we will confirm such acceptance by
sending you a personal order confirmation e-mail (“Order Confirmation”). The sale and purchase
contract between us will only be formed when we send you the order
Confirmation. We reserve the right to reject your order for any reason prior to acceptance.
The right of Cancellation. Failure to comply with the return obligations under this Agreement may
result in a deduction by us of the cost of recovering the unreturned product(s). Any returns of faulty
items will be processed at our sole discretion according to the condition of the returned product(s).
We will not be liable to you for failures, defects or delays in delivery caused by: (a) your provision of
incorrect information; (b) your mailbox being full or otherwise unable to receive goods; (c) your
failure to comply with instructions for use of the Service; and/or (d) an event which is outside of our
reasonable control. This provision does not affect your statutory rights as a consumer.
Delivery. Deliveries to addresses outside the UK may incur additional delivery charges as itemised
during the checkout process. Your order will be delivered during normal business hours, once
payment has been made, to the address provided on the checkout page. Deliveries may require a
signature on delivery. For this reason, it is not possible to deliver to a PO Box address or a hotel. We
will endeavour to process your order as soon as possible following receipt of payment from you. We
are not responsible for non-delivery if you have entered your address incorrectly or if you have used
a foreign alphabet or non-English language characters. Risk passes to you once delivered, but
products shipped to any non-card registered address are sent entirely at your risk. Please note that
no title of the relevant goods shall pass to you until payment has been received in full and delivery
has been completed. Ownership of the products will pass to you when we receive full payment of all
sums due in respect of the Products, including any applicable delivery charges. Your statutory rights
are not affected.
Damaged Products. Products will be your responsibility from the time of delivery. Therefore, if the
packaging is damaged at the time of delivery, please check the package in the presence of the
carrier in order to verify the condition of the
Products. In the unlikely event a product is damaged or lost in transit, please make a note on the
delivery slip and contact customer services and we shall endeavour to supply a replacement as soon
as possible. If we cannot supply an identical product, we will offer you an alternative similar product
and/or issue a credit note.
Refunds. In addition to your statutory rights, if you are not completely satisfied with your purchase,
you may return it to us (with proof of purchase) within thirty (30) days of receipt and we will arrange
for an exchange (subject to availability), or a refund if the product is technically-faulty, if the quality of
printing is manifestly poor and/or if the printing does not match the relevant display on the Site at the
time of purchase, or if the product is otherwise materially different than as presented in the
applicable campaign. In these circumstances, you may be responsible for the cost of returning the
product to us in an undamaged condition. Please note that this right to exchange or refund may not
apply to some personalised products. 
Samples. Products displayed on the Site are intended for demonstration or illustrative purposes
only. Although we endeavour to display colours accurately, we cannot guarantee that your device’s
display of the colours accurately reflects the colour of the Products. In relation to colour, size and
proportion, actual products may vary from images on the Site.
Liability. You agree that the liability of Verona Creative Ltd to you hereunder shall be limited to the lesser of: (1)
the amount you have actually paid to Verona Creative Ltd for our Products or Services; and (2) one hundred
pounds (£100). Except as set out herein, Verona Creative Ltd shall not be liable for any indirect or consequential
loss of any kind in contract, tort or otherwise arising out of your use of this Site or in relation to the
goods and/or services that we provide. Nothing in this Agreement shall operate to limit or exclude
liability for death or personal injury caused by the negligence of Verona Creative Ltd
Indemnity. You agree to indemnify Verona Creative Ltd for any loss or damage that may be incurred by
Verona Creative Ltd, including without limitation legal fees, arising from any breach by you of any warranty or
other terms herein or your misuse of any material or information obtained through the Site. You
further undertake to indemnify Verona Creative Ltd for all loss or damage incurred by Verona Creative Ltd in relation to any
third party claim against Verona Creative Ltd for infringement of intellectual property rights arising in relation to
your provision of materials to the Site.
General Site Disclaimer for Services. Except as expressly set out above, the Service and the
Products are provided without any representations or warranties of any kind, either implied or
express, to the fullest extent permitted by applicable law. In addition, we do not represent or warrant
that the Site or its contents will be free of defects, including without limitation viruses or other harmful
elements. You agree and accept that Verona Creative Ltd shall not be liable for any change, suspension or
interruption to the Site or the Service. Verona Creative Ltd provides no warranty regarding continuous access to
the Site or the services, as operations of the Site may be interfered with by numerous factors outside
of our control.
Trademarks. The brands, products and service names used or appearing within the Site (including,
without limitation, “Verona Creative Ltd”) are the trademarks or trade names of Verona Creative Ltd or its trading partners
unless otherwise stated. You may not distribute products or offer services under or by reference to or
otherwise use or reproduce any such trademarks, trade names or taglines without the prior written
permission of Verona Creative Ltd.
Hacking. You agree and undertake not to attempt to damage, deny service to, hack, crack,
reverse-engineer, or otherwise interfere (collectively, “Interfere”) with the Site in any manner. If you in
any way Interfere with the Site, you agree to pay all damages incurred by Verona Creative Ltd. Verona Creative Ltd will
cooperate with the authorities in prosecuting any User who Interferes with the Site or otherwise
attempts to defraud Verona Creative Ltd or any other parties through User’s use of the Site or services provided
via the Site. Verona Creative Ltd reserves the right to deny any or all access or service to any User for any
reason, at any time, at our sole discretion. User agrees that we may block User’s IP address or
addresses at any time, and at our sole discretion to disallow User’s continued use of the Site. We
reserve the right to take any action we may deem appropriate in our sole discretion with respect to
violations or enforcement of the terms of this Agreement, and we expressly reserve all rights and
remedies available to us at law or in equity.
Entire Agreement. This Agreement constitutes the entire agreement between the parties on the
subject matter hereof. There are no understandings, agreements, or representations, oral or written,
not specified herein regarding this Agreement.
Severance. If any part, term, or provision of this Agreement shall be held by a court of competent
jurisdiction to be illegal, unenforceable, or in conflict with any relevant law, the remaining portions or
provisions shall still remain valid and continue in full force and effect.
No Waiver. No waiver, express or implied, by either party of any term or condition or of any breach
by the other of any of the provisions of this Agreement shall operate as a waiver of any breach of the
same or any other provision of this Agreement.
Variation. This Agreement may be varied from time to time by our posting new terms on the Site,
and any such amendment will be applicable to all Users from the date and time such revised terms
have been posted on the Site. User’s continued use of the Site or services constitutes agreement
with and acceptance of any such amendment or other changes.
Please note, If order volumes exceed our daily order capacity we cannot be held responsible for
meeting the stipulated deadlines.
We do not store credit card details nor do we share customer details with any 3rd parties
chrismoylesshop@applausestore.com
Company Number 09347588
Verona Creative Ltd